Behind every successful cosmetic business you’ll find a host of happy customers and multi-award winning cosmetic clinic Riverbanks is no different after their latest patient survey revealed that 95% of patients were extremely satisfied by the end of their consultation at the discreet Harpenden clinic.

Riverbanks Clinic is renowned for its high standard of patient care, top calibre doctors and tranquil location and its latest patient survey conducted last month revealed that every patient questioned had an excellent consultation with a doctor who was ‘polite and considerate and very good at listening to what they had to say’.

The survey of 20 patients from a spectrum of age groups also revealed that they were not only satisfied with the opportunity to ask questions but also the ability to receive answers to all their questions. They also stated that each doctor was very clear by explaining in the way they can understand and the patients were allowed to be involved in as much as they wanted to be when it came to decisions about their care and treatment. Dr Ravi Jain, medical director at Riverbanks Clinic and former Harley Street practitioner is delighted with the results of the survey has urged other cosmetic businesses to focus on customer service as a way of building and maintaining their customer base during a difficult trading period.

“Customer satisfaction and a good reputation is the most important asset you can poses, especially in the cosmetic industry where clients need that extra bit of support and dialogue from the doctors in order to feel comfortable going ahead with a procedure. At Riverbanks Clinic, we’ve certainly seen this to be the case which is why many of our new patients have come to us through word of mouth recommendations,” says Dr Jain, who will be delivering a seminar at the forthcoming Olympia Beauty Show in September on the subject of boosting salon revenue during a recession

Riverbanks Clinic opened the doors to its new refurbished clinic in Autumn 2008 and has experienced phenomenal growth this year despite the recession. With ‘Best New Clinic’ and ‘Best Business Development’ Awards tucked neatly under their belt, Dr Jain and his team at Riverbanks Clinic were recognised by the Aesthetic Medicine Awards judges for their ‘high standards of patient-centred care’, and Dr Jain believes it is this aspect, combined with the quality of staff at the clinic that has contributed to such high levels of customer satisfaction in patients.

“During an economic downturn, cosmetic businesses need to focus as much on their existing customer base as they do on bringing new custom in and our latest patient survey shows that there is no need to cold call or spend thousands on advertising. Customer service is the best kind of selling, it’s not difficult, it creates a great atmosphere and best of all it’s free. All it takes is listening carefully to individual’s requirements and expectations. At Riverbanks for example, we clearly outline ways in which patients can regain and maintain their skin’s vitality, suppleness and glow. We can help them select the procedures that will best benefit them in the long term, and help them develop an ongoing programme to get the most out of the treatments they choose,” adds Dr Jain.

Editors Notes

The award-winning Riverbanks Clinic is one of the UK’s leading clinics for non-surgical cosmetic and dermatological treatments and was founded by former Harley Street cosmetic expert Dr Ravi Jain. The prestigious Riverbanks Clinic helps men and women to turn back the clock with the help of the very latest safe, non-surgical, highly effective anti-aging skin treatments. The clinic also specialises in treating skin problems such as acne and Roseaca.

The most popular treatments offered by Riverbanks Clinic include Vaser Lipo, Botox, Dermal Fillers, Sculptra, Smartxide DOT Laser and Accent Radiofrequency.

For more information visit www.riverbanksclinic.co.uk
Dr Ravi Jain is available for press interviews, articles and features. For further details, hi-res images or to arrange an interview with Dr Jain, please contact Jessica Suter on 01603 283 503 or email jessica@mediajems.co.uk.

It's no secret that soft, sexy, luscious lips drive men wild, so if your lips are in need of a subtle but sensuous boost in time for National Kissing Day on July 6th, help is at hand with the new Restylane Lidocaine lip plumping treatment with added anaesthetic.

Scientists have long known that gorgeous, plump lips greatly enhance the sexual attractiveness of a woman, so it is not surprising that Angelina Jolie was voted the sexiest woman on earth for her voluptuous pout. But for those who are not naturally blessed with a killer set of lips that would leave any man trembling, as Angelina clearly has, Riverbanks Clinic has the perfect answer in the form of the new Restylane Lidocaine with added anaesthetic.

"Restylane Lidocaine is a highly effective lip plumping treatment which gives a subtle, natural boost to the lip area. But we are not talking trout pout here, it is a gentle filler that creates fuller lips and helps smooth fine lines around the mouth and now contains local anaesthetic to make the procedure even more comfortable," says Dr Ravi Jain, Medical Director at multi-award winning non-surgical cosmetic clinic Riverbanks.

The treatment takes just thirty minutes (including consultation) and is available from Riverbanks Clinic from just £350. And with swelling likely to last just twenty-four hours, it is being billed as the perfect lunchtime lip fix with minimum fuss.

Restylane Lidocaine is just one of a number of lip enhancing procedures available and muscle relaxing treatments such as Botox are also a popular choice to help alleviate fine lines around the mouth. Dr Jain recommends that anyone looking to undergo any kind of lip plumping treatment should seek expert advice first.

"As with any treatment, medicinal or cosmetic, it is important to assess the overall health of the patient to determine the most appropriate treatment. The lips are a very prominent feature and impossible to cover up if things go wrong, which is why it is so important to see a specialist who really knows what they are doing and can give you the best possible care and minimise the risk of adverse reaction," advises Dr Jain.

Special Offer: Book any lip enhancing treatment in the month of July at Riverbanks Clinic and receive a complimentary skin brightening treatment worth £55.

A top London non-surgical cosmetic expert is ditching the city lights and moving to multi-award winning Riverbanks Clinic in Bedfordshire following a rise in patients opting to attend an out of town clinic.

Due to unprecedented demand at Riverbanks Clinic, based in East Hyde, Dr Ravi Jain will now be delivering treatments and consultations at the clinic full time, having previously split his time between there and Court House Clinic in London.

Dr Jain, who was described as one of the top three Botox doctors in London, will be heading up the latest non-surgical cosmetic procedures and dermatological treatments at Riverbanks including Botox, VaserLipo, laser resurfacing and body recontouring.

Riverbanks Clinic won 'Best New Clinic' and 'Best Business Development' at the Aesthetic Medicine Awards 2009 and has seen dramatic growth since the beginning of the year, with bookings for VaserLipo exceeding its most popular treatment Botox by 400%.

"Many patients like the fact that they can come to a clinic that is set in beautiful countryside, with ample parking, the latest treatments and the ultimate discretion. A number of patients have commented on the genuine warmth and friendliness of the staff, some of whom have been there for over six years. Its location beats the hustle and bustle of attending a city-based clinic and that there is much more privacy too, which can often be a major factor for patients when choosing a clinic," says Dr Jain.

Suzanne, 50, is currently undergoing a series of Vaser and Accent treatments at Riverbanks and says that whilst the location is a bonus, she'd already selected Dr Jain based on his reputation for great results and customer care and would have travelled anywhere to be treated by him. "I'd read up on various doctors who specialised in the treatments I wanted and decided that Dr Jain was by far the best based on feedback from his previous patients. With Dr Jain, I get the same quality I'd get at a City clinic without all the hassle of venturing into London, so for me it was a no-brainer," she says.

ENDS

Editors Notes

The award-winning Riverbanks Clinic is one of the UK's leading clinics for non-surgical cosmetic and dermatological treatments. Formerly the Luton Skin Clinic, the prestigious Riverbanks Clinic helps men and women to turn back the clock, with the help of the very latest safe, non-surgical, highly effective anti-aging skin treatments. The clinic also specialises in treating skin problems such as acne and Roseaca.

The most popular treatments offered by Riverbanks Clinic include Vaser Lipo, Botox, Dermal Fillers, Sculptra, Smartlipo, Smartxide DOT Laser and Accent Radiofrequency.
Prices for Vaser Lipo start from £1995.

For more information visit www.riverbanksclinic.co.uk

Dr Ravi Jain is available for press interviews, articles and features. For further details, hi-res images or to arrange an interview with Dr Jain, please contact Jessica Suter on 01603 283 503 or email jessica@mediajems.co.uk.

Quite a lot of coverage for Riverbanks and Dr Ravi Jain in May, including:

• Lots of coverage for our new Macrolane breast surgeon, in the National Post, Yahoo News, and the NY Daily News.
• On the Derma Health Institute blog, Dr Ravi Jain talked about the way that more people are turning to faster cosmetic procedures that can be done over a lunchtime.
• Following on from this, Beauty Pages featured an article Dr Ravi wrote about 20 Cosmetic Procedures You Could Do In Your Lunch Hour.
• The Daily Express quoted Dr Ravi in their feature on "Prepare for the Upturn".
• Dr Ravi talked about teeth grinding in The Abu Dhabi National
• The fact that Vaser Lipo treatments were more common than Botox and Macrolane was featured in many places

In the June edition of Top Sante magazine, Dr Ravi Jain talks about skin conditions and the fact that last year alone over half a million non-invasive cosmetic procedures were carried out in the UK, a figure that looks set to increase.

You can subscribe to Top Sante magazine online at Great Subscriptions.

 Here's a round up of just some of our Press exposure in April 2009:

• Great Plastic Surgeons quoted Dr Ravi Jain in their article "Recession Causing Trend Towards Facelift Quickies" 

• Spa Secrets Magazine featured news of our fantastic Aesthetic Medicine Awards for 'Best New Clinic' and 'Best Business Development' - this was featured in a number of other publications too, including Hertfordshire Life.
• Dr Ravi talked to The Mirror about Macrolane plumping injections and Vaser Lipo:

‘Macrolane tends to be chosen by women nervous about surgery,’ says Ravi Jain, Medical Director at Riverbanks cosmetic clinic. ‘They may be an A cup and want to go up a size, or want a more rounded bottom.’

• Company Magazine recommended Riverbanks Clinic for painless laser hair removal.

In our latest press release, we revealed that demand for Vaser Lipo is currently exceeding Botox by 400%, and that patients are flooding in to take advantage of this latest cosmetic procedure, which unlike Smartlipo, can treat much larger areas of fat.

You can read the full press release here -->

Dr Ravi Jain, medical director and owner of Riverbanks Clinic was recently interviewed by The Sunday Mirror for his expert views on Macrolane Breast Enhancements and Smartlipo and Vaser Lipo procedures. Click here to read the full article.

Company Magazine has recommended Riverbanks Clinic for Painless Laser Hair Removal for the Bikini area.

British Beauty Blogger has written a review about the botox and filler treatments Dr Jain provided.

Dr Jain is quoted in this article which appeared in the Daily Star in January 2009.